Privacy Policy
Effective date: 01 January 2025
Spermahxsu Cycles ("we", "us") operates in Bengaluru, India, helping people buy and sell pre‑owned bicycles. This Privacy Policy explains how we collect, use, and safeguard your information.
Information we collect
- Contact details you submit: name, email, phone number, and address.
- Bike information: model, photos, usage details you choose to provide.
- Transaction records: inspection reports, invoices, IMPS/UPI payout confirmations.
- Technical data: IP, device type, pages visited, and cookies (see Cookie Policy).
Why we use your data
- To respond to your requests and provide quotes.
- To schedule inspections and complete transactions.
- To prevent fraud and ensure platform safety.
- To improve our website, with analytics performed in aggregate.
Lawful basis
We process your data based on your consent, performance of a contract, and our legitimate interest in operating a trustworthy marketplace.
Sharing
We do not sell personal data. We may share limited information with logistics partners (for pickups), payment providers (for payouts), or as required by law enforcement. All vendors are bound by confidentiality and data protection obligations.
Data retention
Contact and transaction records are retained for up to 6 years for accounting and compliance purposes. You may request deletion of non‑essential data at any time.
Your rights
- Access, correction, deletion, and portability of your personal data.
- Withdraw consent where processing is based on consent.
- Object to certain processing and request restriction.
Security
We use encryption in transit (TLS), role‑based access, and least‑privilege policies. Staff are trained on responsible data handling. No system is perfectly secure; we continuously improve safeguards.
Children
Our services are not directed to children under 13. If we learn we have collected such data, we will delete it.
International transfers
Where data is processed outside India, we ensure adequate protections via standard contractual clauses or equivalent safeguards.
Contact us
Email: contact@spermahxsu.org
Phone: +91 80471 92 630
Address: 21, Sarjapur Main Rd, HSR Layout, Bengaluru, Karnataka 560102
Updates
We may update this notice from time to time. Material changes will be noted at the top of this page. The most current version applies.